Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lori McCauley

Lori McCauley

August 1, 2024

5  out of  5
rating by Lori McCauley
"Ellen is awesome to work with! She saved me a ton of money! Just gave her my info and she worked her magic. Very much appreciated!"
We responded:
"Hi Lori - Thanks for taking a moment to share your recent experience with my team member - Ellen Adams. We really appreciate your feedback and the 5 Star Review! Glad to help you find a better buy on your insurance. Please feel free to spread the word! Best - Matt Coyne State Farm Agent"
Profile photo of Lorri Helbig

Lorri Helbig

July 16, 2024

5  out of  5
rating by Lorri Helbig
"I recently had my vehicle stolen from my home. Matt and his team where extremely caring and helpful. When I had any questions or concerns they were more than willing to listen and help. They made an awful experience a little better. We have been clients for over 30 years and I would never go anywhere else."
We responded:
"Hi Lorri - We were sorry to hear about your stolen vehicle incident. Thank you for sharing your recent claim experience with us and the 5 Star Review. We appreciate the review and your business!! Best - Matt Coyne State Farm Agent"
Profile photo of Elizabeth

Elizabeth

July 5, 2024

5  out of  5
rating by Elizabeth
"My mom had a small accident and Matt Coyne's office made the process so easy for her. There was absolutely no hassle and my mom was so relieved. He even called her personally to make sure she was ok!"
We responded:
"Hello Elizabeth - Thank you for taking a moment to share a Google Review about your mom's recent claim experience with our agency. I'm glad to hear the claim went smoothly for her. My team and I appreciate your 5 Star Review. Best - Matt Coyne State Farm Agent"
Profile photo of Jovanna Gionti

Jovanna Gionti

June 17, 2024

5  out of  5
rating by Jovanna Gionti
"Every time I call, they are extremely helpful and friendly. Highly recommend."
We responded:
"Hello Jovanna - Our team works hard to be fast, efficient and most importantly friendly to our customers when they have policy inquiries and/or policy service requests. I thank you for taking time to share a review and for the 5 Star Rating. Your 5 Star Rating tells us we are meeting our customers needs. Thank you again for your review and being a State Farm customer! Best - Matt Coyne State Farm Agent"
Profile photo of Jim Keeslar

Jim Keeslar

June 10, 2024

5  out of  5
rating by Jim Keeslar
"I filed a claim on a Monday and by Thursday of the same week, I was contacted that the check was processed and mailed! I have been thoroughly impressed with Matt and his team and I am so glad that I made the switch to Matt and State Farm."
We responded:
"Hi Jim, Thank you for taking the time to leave a review about our State Farm Agency. I appreciate your feedback about your claim experience and the 5 Star review. We appreciate your business. Best - Matt Coyne State Farm Agent"
Profile photo of Dan Culp

Dan Culp

June 10, 2024

5  out of  5
rating by Dan Culp
"Long time customer. Have always had great service. Any claims, payments, or policy questions are handled timely and professionally."
We responded:
"Hi Dan - Thanks so much for taking time to share a Google Review and the 5-Star Rating! We really appreciate you being a customer and helping share the word about us. Best - Matt Coyne State Farm Agent"
Profile photo of Lorie Lenington-Stewart

Lorie Lenington-Stewart

May 20, 2024

5  out of  5
rating by Lorie Lenington-Stewart
"I have been a customer of Matt's for over 20 years. I have never had a bad experience with his staff. I recently had to file an auto claim and it was handled swiftly without issues. Linda followed up to make sure everything was handled and complete."
We responded:
"Hi Lorie - First, I would like to thank you for being our customer for over 20 years. I really appreciate you choosing to do business with my agency. Secondly, thank you for taking time to share your recent auto insurance claim experience in this review. Our customer feedback is incredibly important to us, and we truly appreciate your kind words. We work hard to provide top notch customer service and try to help our customers navigate the claim process. It's always good to hear positive feedback. Thank you again for your review and for choosing Coyne Insurance Agency. We are grateful for your business. Best - Matt Coyne State Farm Aagent"
Profile photo of Rick Arison

Rick Arison

May 20, 2024

5  out of  5
rating by Rick Arison
"Great response to any and all concerns. Everyone on the staff is super helpful, nice and polite. Pleasure to work with these folks!"
We responded:
"Hello Rick - I appreciate your feedback on our team. I can't thank you enough for taking time to share your experience with our agency and the 5 Star Review! Best - Matt Coyne State Farm Agent"
Profile photo of goju1977

goju1977

May 10, 2024

5  out of  5
rating by goju1977
"The diligence and professional service that matt and his team provides is unmatched. I appreciate the prompt response to my insurance questions and issues."
We responded:
"Thank you so much for taking a moment to share a review about your experience with our agency. Your 5 Star review is also very much appreciated!!! Best - Matt Coyne State Farm Agent"
Profile photo of Laqwanda Lee

Laqwanda Lee

April 18, 2024

5  out of  5
rating by Laqwanda Lee
"I just want to say it has been a pleasure working with everyone at State Farm. They’ve been very helpful very informative. They always call back email. I haven’t had any problems in the last two years and I have been with them. I plan on staying with State Farm Forever. I really appreciate everyone that works there. Very helpful."
We responded:
"Hi Laqwanda - Thank you so much for taking time to share a review about your customer experience with my team. I appreciate your feedback and all of our customer feedback. It really helps make us better. Enjoy your weekend! Best - Matt Coyne State Farm Agent"
Profile photo of Sean Carrothers

Sean Carrothers

April 17, 2024

4  out of  5
rating by Sean Carrothers
"We've been with Matt and his team for over 20 yrs. Always courteous, quick to help and genuinely seem to care about more than the $. A recent situation called for direct interaction and we are glad to have them on our side... like a good neighbor."
We responded:
"Hi Sean - I'm glad my team has been able to assist you with your recent claim issue. I appreciate you taking time to share a review about your experience with State Farm claims. We are here to help! Best - Matt Coyne State Farm Agent"
Profile photo of KEITH A

KEITH A

April 11, 2024

5  out of  5
rating by KEITH A
"Matt Coyne's office was amazing during a recent auto accident of my 2013 Ford Fusion. They called to check on me and my family, make sure everything was okay as well as checking that the car was being well taken care of. They also helped us with getting a rental car while our car was in the shop. I've been dealing with Matt Coyne for such a long time and I've never been disappointed!"
We responded:
"Hi Keith - Thank you for sharing feedback about your recent auto accident. State Farm works hard to help our customers recover from the unexpected and my team does as well. Thanks for the 5 Star Rating. Very much appreciated. Best - Matt Coyne State Farm Agent"
Profile photo of Steve Davis

Steve Davis

March 31, 2024

5  out of  5
rating by Steve Davis
"Just switched from Progressive to State Farm. Ellen, with the Matt Coyne Agency, is awesome! She got us better coverage on our home and auto and saved us $600 per year. Strongly recommend this agency!"
We responded:
"Hi Steve - Thanks for considering State Farm and Coyne Insurance for your family's auto and home insurance needs. I'm glad we could help provide a better buy on the insurance. Ellen does a great job looking for the right coverage at the right price. I appreciate you taking time to share this review and giving our agency 5 Stars!! Best - Matt Coyne State Farm Agent"
Profile photo of Tiffany Lewis

Tiffany Lewis

March 25, 2024

5  out of  5
rating by Tiffany Lewis
"Matt and his team are awesome! They answer all of my questions quickly and thoroughly. I know I can come to them to learn more about the options for each stage of life me and my family are in, and they are going to find something that fits without the high-pressure sales moments I have experienced with other similar companies. My family has been a customer for decades now!"
We responded:
"Hi Tiffany - Thank you so much for taking a moment to share a review about our agency. It has been a pleasure to work with you and your family. I also appreciate the 5 Star Review! Best - Matt Coyne State Farm Agent"
Profile photo of Carlie Clarkston

Carlie Clarkston

March 10, 2024

5  out of  5
rating by Carlie Clarkston
"Matt and staff are always so nice and helpful!"
We responded:
"Hi Carlie - Thank you for taking time to share a review about our agency. We appreciate your feedback and the 5 Star rating! Best - Matt Coyne State Farm Agent"
Profile photo of Monique Henderson

Monique Henderson

March 8, 2024

5  out of  5
rating by Monique Henderson
"A friend of mines insurance company dropped her because of their own negligence. They made her questions look like claims. So now she has trouble finding an insurance company that will insure her. I call my agency state Farm Matt Coyne is my agent. I told them the problem and they connected her to the right person who took the time and found her some insurance. I'm very grateful 🙏🏼 they were able to help my friend ❤️. She was happy and so was I. Thank you again State Farm."
We responded:
"Hi Monique - Thank you so much for taking the time to leave a review about your experience with our agency. Also, we very much appreciate your referral. We were happy to help your friend. Best - Matt Coyne"
Profile photo of Rachael Warren

Rachael Warren

February 23, 2024

5  out of  5
rating by Rachael Warren
"I had been looking for a new insurance policy and had spoken to several real life people with other agencies that felt more like an automated system than the automated systems. Working with Ellen Adams at Coyne was a breath of fresh air! She was personable, helpful, and actually did what she said she would do. When I had a question she didn't hesitate to answer whenever I asked. It made this tedious "adulting" way more fun. And more importantly, saving my family $$$ every month!! Thanks, Ellen!"
We responded:
"Hi Rachael - Thank you so much for taking time to share a review about your experience with our agency and our team member Ellen Adams. I'm glad my team was able to provide a helpful experience with a personal touch. I also appreciate the 5 Star Review!! Best - Matt Coyne State Farm Agent"
Profile photo of Dave Poppenhouse

Dave Poppenhouse

February 4, 2024

5  out of  5
rating by Dave Poppenhouse
"Matt Coyne has been my agent for over 20 years and I've known him for even more and Matt has always been an honest, friendly and thoughtful person."
We responded:
"Hi Dave - Thank you so much for taking time to share a review on our agency. I appreciate your feedback and the 5 star review! "
Profile photo of nick morris

nick morris

February 2, 2024

5  out of  5
rating by nick morris
"Haven’t visited the office in-person yet, but staff I’ve talked to over the phone have always been nothing but courteous, helpful, professional, and kind."
We responded:
"Hi Nick - I want to thank you for taking time to share a review of our State Farm Agency. If you are ever in the neighborhood please stop by. We have some great give away items and don't forget we have some really cool 2024 wall calendars of Classic Cars and National Parks. Again, I really appreciate the 5 star review!! Best - Matt Coyne State Farm Agent"
Profile photo of Claudia Miles

Claudia Miles

November 10, 2023

5  out of  5
rating by Claudia Miles
"I called Matt in a panic after purchasing my first car. He was SO nice and helpful and within minutes had options available for me to keep me safe and covered on the road at a price within my budget. I can’t say enough good about his services - would recommend to anyone!! Thanks again!"
We responded:
"Claudia - Thank you so much for taking the time to write this review. My team & I really appreciate your feedback and the 5 Star Review! Best - Matt Coyne State Farm Agent"
Profile photo of cathy porter

cathy porter

October 29, 2023

5  out of  5
rating by cathy porter
"We have had state farm for years!! Matt is the best!!"
We responded:
"Hi Cathy - Thank you for the 5 Star Review! I can't thank you enough for taking time to share this review with me & my team. We really appreciate your feedback. Also, for the record your cookies are the best!!! Best - Matt Coyne State Farm Agent"
Profile photo of Ken Zehenni

Ken Zehenni

October 17, 2023

5  out of  5
rating by Ken Zehenni
"Ellen Adams and Matt Coyne are excellent service providers. Regardless of the time of day, my emails are thoroughly and quickly resolved. Customer service is alive and well with Matt’s Team. I highly recommend Matt Coyne Agency and Ellen."
We responded:
"Hi Ken - Thank you so much for taking the time to share a review about our agency's customer service. It is very much appreciated! We work hard to help take care of our customers. We thank you for your business. Best - Matt Coyne State Farm Agent "
Profile photo of Aimee Swank

Aimee Swank

June 1, 2023

5  out of  5
rating by Aimee Swank
"Matt Coyne is great! I have been working with him and his team for about a year now, and they are truly a pleasure to work with! Highly recommend."
We responded:
"Hi Aimee - Thank you for leaving our agency a 5 Star review. We really appreciate your feedback! Best -Matt Coyne"
Profile photo of Karen Cullen

Karen Cullen

April 6, 2023

5  out of  5
rating by Karen Cullen
"Matt has always been there to answer our questions and make sure we understood everything. He reached out to the mortgage company to solve an issue we have been dealing with for several months. We truly appreciate everything you do for us, Matt. Thank you for being the best insurance provider ever!!!"
We responded:
"Hi Karen - Thank you so much for sharing a review and giving our team a 5 Star rating! We really appreciate your customers feedback. It's been great to work with you & Amy over the years. Best - Matt Coyne State Farm Agent"
Profile photo of Chris Gilbert

Chris Gilbert

April 5, 2023

5  out of  5
rating by Chris Gilbert
"Great people and very helpful 100% recommend giving them your business!"
We responded:
"Hello Chris - Thank you for the 5 Star Review and recommending our Agency to others! We really appreciate our customer feedback. Best - Matt Coyne State Farm Agent"